Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent’s facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Cogent offers competitive compensation and a full benefits package that takes effect within 30 days of employment.Responsibilities:The position includes contributions in following product management & marketing aspects:
- Coordinate internal ICB ( Individual Case Basis) process, for non-standard products, building lights, etc.
- Manage Cogent’s focused product portfolio ( IP, VPN, Transport, Data Center services)
- Coordinate the product development process, with all involved internal departments ( MarCom, Sales Ops. / Sales Eng., Engineering, IT/IS, Provisioning/Carrier relations, Operations, Finance/Billing)
- Produce and maintain product documentation, including product descriptions, feature specifications, policies, etc.
- Develop and maintain market knowledge
- Analyze market / customer data ( research, surveys, etc.)
- Understand competition and regulation
- Define target markets / verticals / customers and describe use cases
- Specify market requirements
- Ensure effective marketing of Cogent’s product portfolio
- Develop branding and leads generation strategies, plan their execution with MarCom
- Provide ad-hoc pre-sales support, including customer communication as needed
- Maintain complete and accurate customer contract / order documentation
Qualifications:The candidate should have:
- 7+ years’ experience in product management, marketing, pre-sales, in a technology environment ( telecommunications are a plus)
- Bachelor degree in Engineering or Business Administration ( Master is a plus)
- A blend of business, technical, & strong analytical skills, with a view on the big picture, & attention to detail at the same time
- Strong communication skills, for an efficient technical & non-technical interaction with the market and internally, to make sure the company’s products match market requirements
- Team player capabilities, and a proven ability to influence cross-functional teams without formal authority
By submitting an application or resume for this position, I understand that is an in-office position.To apply for the Product Manager/ICB Coordinator position, please submit your resume and cover letter to careers@cogentco.com .Cogent Communications is an Equal Opportunity Employer.
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